When I started doing B2B outreach at TEPCO HEALTH, I expected to spend most of my time convincing businesses to buy our products. That's not what happened. Instead, I spent most of my time listening. Business owners, purchase managers, factory supervisors, shop floor workers — everyone had something to say once they realized I wasn't just another salesperson with a brochure. Over two months, I visited more than 50 businesses across Chandigarh, Mohali, Panchkula, and surroundi